"I love it when a plan comes together"
It began a couple of weeks ago, with a customer meeting tentatively scheduled for this afternoon. The meeting was in Burbank, so my salescritter decided to arrange lunch for today with another customer who's kind of in the area. And, not being a last minute kind of person, I decided a week ago to check on flights. I found a doozy: just over $100 roundtrip including taxes. So I booked it, secure in the knowledge that even if I had to cancel, I'd get credit on another flight. And the way things are going, I was sure that other flight wouldn't be long in coming.
Then things went a little bit wrong; the customer postponed the meeting. We still went ahead with our lunch with cust #2, but now I was facing several hours before my return flight. So back I went to Southwest, which wanted seventy-five bucks to make the change. That's when I took my small gamble.
Thinks I: What if I just leave the flights as they are? Chances are, I'll get back to Burbank Airport with hours before my flight. And unless they're completely booked, I can slip onto whatever the next San Jose flight is. So I'll have to pay the extra, or hang out at the airport for a few hours. Not my money, you understand, but I hate spending the firm's cash almost as much as my own.
Anyway, I'm back at the airport around 1:30. And my flight's at 6, which is way too much hanging out time for me. So I switch to the 1:55 flight, get through Security and go to the gate to pay for my change. Only to be told that, because my original flight has been delayed (I didn't ask by how much), they'll wave the change fee. So I walked onto a mostly empty plane, listened to my iPod for a while and got home four hours sooner than I'd expected.
And it didn't cost the company a dime. There's a moral here somewhere.
Category: travel | add a comment | link
